![Hinduja Hospital](/assets/images/placeholder-635x233.png)
CATEGORY: Cardiology.
CAHOCON 2019: Pre-Conference Workshop On Enhancing Patient Experience
Learning Objectives:
- Designing Service Excellence Strategic Vision And Alignment Of Goals
- Knowing Key Drivers Of Patient Centricity
- Application Of Learnings/ Collaterals From Service Set-Ups
- The Next Gen Engagement
- Building A 'Patient First' Culture
Highlights:
- Accessing The Here And Now (Current Strategic Mapping ) And Define Where To
- Devising A Road Map, Specific For Target Patient Audiences And Strategic Needs
- Breaking Barriers And Encouraging Collaboration
- Integrated Approach For Alignment
- Determining The Impact
- Continuous Improvement
Who Should Attend:
- Hospital Administrators
- Senior Management/CXO/ Nursing Head
- Professionals In Patient Experience/ Patient Relations/ Patient Engagement/Service Excellence
- Nursing Managers/ Staff Development Managers
- Quality Managers
- Human Resource, Employee Learning And Development Managers
For More Details, Please Download The Program Agenda.
Multiple
Dr. Preeti Goraksha